We’ve been a customer of Randy wise Ford for years. Chris Boan and his team are great. John Durand found the used vehicle I needed and delivered. John found exactly what I wanted within 4 days compared to other dealerships near me have been “trying “ to find for the passed 2 months. Not only did John deliver on the vehicle I needed But he had his reliable drivers deliver the vehicle and the paperwork to my house. Over 50 miles away I can’t thank Chris and his team enough Again. Great job John Durand
My daughter and I visited for the first time. REMARKABLE SERVICE!! They definitely make you feel like family. Even though our salesperson was family. My niece Victoria Posio! I highly recommend her and the rest of the Wise Team!! AWESOME SAUCE!! We will definitely be back in the future for more vehicles and service. It was a long few hours but we saved a lot of money on the deal and everyone else that was involved with the sale of my daughter's New to her 2012 Jeep Grand Cherokee was OUTSTANDING!! THANK YOU RANDY WISE TEAM DURAND!!
We have been customers at this dealership for over 20 years and have always received friendly and efficient service. We highly recommend this hometown dealership!
I received that survey today and this is what I submitted. Hope in comes through the channels to you: Tony Holland - Sales, was very thorough and makes sure you understand everything about the vehicle you are buying. Carson and Christin - Contracts, explains the importance of all additional coverages for your vehicle, to ensure peace of mind for years to come. Due to this team’s caring, quality and professionalism, there were three separate members of my relatives which bought a truck from Tony Holland within 30 days. If you are looking for the best in quality both in a ...
I love my new Jeep. Drew was excellent to work with and made for a great experience. Rodney was great at the home delivery. My only complaint is the Jeep was was not fully detailed and cleaned up. I will be back to this dealership and will refer family and friends.
They provided excellent service and Gene ~ as always ~ was very hospitable. I will be telling my friends and family to use them for all their automotive needs.
Always Friendly and the wait for work is short. When You enter service department You are met with a Smile and a Friendly Real Greeting.
I always receive great service when my Jeep is in for any type of service. The staff is great and friendly. I only take my vehicle to Randy Wise for service.
I purchased a 2020 Dodge Challenger. Drew Hood (salesperson) was extremely kind and knowledgeable from beginning to end. I will definitely recommend Randy Wise dealership.
Excellent knowledgeable staff. Friendly people. Helpful staff. Didn’t try to sell me anything I did not need at this time. Very very fast service
Both Alex and Andrew were friendly and helpful when I had my Jeep in for service and also when I scheduled the appointment. Great Service.
I love bringing my vehicle to Clio Randy Wise. I continue to bring it back because of the great customer service. Even if a mistake was made, they apologetically fixes it right away.
Excellent all the way. Knowledgeable and courteous people and a pleasure to do business with. Pacifica van serviced and on time Just as it was scheduled.
HAD A BRAKE PROBLEM ON LINCOLN .HAVE HAD ISSUES IN PAST WITH SERVICE MANAGEMENT. BUT NEW SERVICE MANAGER JENNIFER WHARRAM IS DOING THE JOB RIGHT AS HER SUPERIORS WOULD WANT HER TO DO.AND FULLY RECEPTIVE TO OUR NEEDS..SHE PUT US IN A NEW LINCOLN LIKE OURS AND ORDERED PARTS. JENNIFER WILL DO WHAT IT TAKES TO ACCOMADATE.AS SHE HELPED US LATER ON A FOLLOW UP DURING THE CORONA LIMITED SERVICE TIME...
I just purchased a 2020 Escape and could not have been happier with the process. Morgan, who was outstanding, answered all of my questions and provided support without any heavy handed sales tactics. She was awesome. After I was approved, Chris finished the sale quickly and efficiently. Because of shutdown the car was driven to me by Dan who was helpful and patient. I love my new car and have found a new dealership home with Randy Wise Ford.
Great service! Also dealt with two women in the business office. They were very friendly. I did not get their names. I always get great service!
THE REPAIRS WERE DONE IN A REASONABLE TIME UNDER MY WARRANTY CONTRACT..GENE WAS A BIG HELP IN GETTING THIS TAKEN CARE OF. HE DI D A FANTASTIC JOB GREAT EMPLOYEE OF YOURS!!! I HAD NO CONTACT WITH THE EMPLOYEE WHO DID THE WORK. IT APPEARS SO FAR TO BE TOP RATE WORK. THERE WAS NOTHING HANGING OR LOOSE I COULD SEE, TIME WILL TELL JUST HOW GOOD THE WORK WAS DONE.
Easy to get to,convienent hours, local. Friendly service, courteous and willing to answer questions about visit, service area clean and accommodating to all customers.
Fantastic service , helped me with all my credit problems nice people and I left with a very nice truck my first truck and I’m glad I stopped in
They didn't pressure me to spend more, or buy more warranty, etc. I told them what I could afford! They were great! Thank You!
I have been doing business with Randy Wise Clio since 2003. I always experience top shelf service. Their staff never disappoints. My entire family does business with them for a reason.
Always a pleasent experiance at this dealership,,,people are top notch!!!they look out for there customers and go that extra mile for them,,keep up the good work!!!
Stopped in to Clio, Randy Wise . Steve Jennings was most helpful and very accommodating to find a used vehicle. Left the dealership happy. Thank you
Stopped in on Saturday afternoon to look. Found a sharp Dodge Durango and was greeted by Joshua, who answered all my questions and took great care of me. The staff was busy but took care to greet and help everyone that was on the lot. A good crew!
The staff is very courteous and does everything they can to explain what is being done. The oil chance was fast and all my questions were answered.
Randy Wise dealership in Clio provided fast and friendly service. The Express lane is great, I don't need an appointment for regular maintenance. They always tell me about how long it will take and the waiting room is comfortable with WiFi and drinks.
I came At 11 AM and left with my new 2020 Jeep Cherokee at 3PM. The best sales transaction in 50 years of new cars
The friendliness and quality of the service is the very best. I don't know the names of the employees we came in contact with during our visit. However, I will get their names next time.
They always go above and beyond to take care of me, great service and always friendly and helpful! My family has a total of 5 vehicles that we service there so I know would know!
Small country type feel...best car buying experience ever with Len Gottler, enjoys what he does and it shows, very considerate, genuine person. Also, best price of several other dealerships by far. We will definitely be back.
The people here - ALL of them - are so Amazing and nice and helpful. Got the car I wanted at a great price - and it's evident they actually care about you as a person. I had to drive farther than I normally would (live in Oakland County) - but well worth the drive. These guys are so cool - thank you for taking such good care of me. I honestly felt like family - which is a rare departure from the dealerships I usually buy from - and feel like I honestly don't matter. Love my ...
I typically loath going to dealerships because so many times the salesmen are more concerned about making the sale than making sure I get the vehicle I need and want. Nolan and Drew made sure that our experience was more like hanging with friends than sitting in a dealership and we left with an awesome new Jeep!
Gene and Andy have been great to work with. They have handled a few issues on my jeep with ease and helped get me in before my warranty was almost up at 100K. Had it in and out both times in less than 4 hours. Very pleased. Shelby M. in the cashiers office was also very friendly and had excellent customer service.
I would like to thank Oliver Hackney,Joe Soper and My driver Layla, I flew from so Fla to buy my new GMC. This was the second GMC that I had bought from Randy Wise Buick-GMC from Oliver he had Layla pick me up from Detroit, Oliver went out of his way to get the GMC that I bought and I would buy from Randy Wise Buick-GMC the whole team was very remarkable
My needs were met quickly and courteously and everything was completed within a very short time. The staff was very attentive and made my visit very enjoyable.
Made a phone call, test drove the truck I wanted, sat down to go over pricing, and drove the truck home the same day. Never felt pressured or obligated in any way. Drew and Tim made the whole experience quick and easy. This is my second vehicle purchased/leased from Randy Wise. I'll definitely be going back for my next one!
Got in for oil change same day. Could have done without the loud children playing with the loud plastic toys but the service advisor was good
Eugene Newman was very helpful keeping me informed on the work being done. He is courteous and a good representative of your company. Quick service.
Made the buying experience comfortable and easy, would definitely recommend to anyone looking to buy a new vehicle. Made sure to stay in contact the whole time and work with me where it was needed
Routine oil change but had some extra questions were answered well By the service department also spoke with Leonard Gallier the salesman about purchasing a new vehicle very very helpful in that regard working diligently to try to find us something couldn’t be happier thanks again
Great service. Both customer and service. Highly recommend to anyone needing work done. Try to bring all my Jeep / Dodge vehicles here. Already set up another visit for a different car.
I called with a directional signal problem and the service department got me in immediately and fixed the problem. I got an oil change too, all within an hour. Perfect.
We have dealt with this dealership for many years and always been very satisfied with their service. We’ll continue to use them for service.
Very happy with the service I received at Randy Wise - turns out the problem was caused by something I did, but they were very good about fixing me up!
Hard working sales to get exactly the vehicle that we wanted to purchase.There team worked hard to get to the price and vehicle that I and my wife wanted to purchase. This will be our 5th vehicle to purchase at the clio store and will definately be back when we are ready to purchase again
He is one of my best friends & We love each other in the LORD, "CHRIST". I 3will only purchase cars through him. I share with him FREE many things I record.
Mitchell made the buying process a breeze! From start to finish, Mitch gave me several options of the couple models that I had interest in, and in my price range. He had the vehicle ready for a test drive that was convenient for me. Even with the holidays, he made sure I was able to get it beforehand which is was detailed and ready to go. Definitely will have my business again next time around!
A place that will always earn my business. Unlike many other dealerships and sales men and women alike. I was not pressured into anything I didn’t want. All staff were pleasant and friendly. I’ve been to places where no one is around and no one cares to help.
Never did I think I would be able to drive a brand new car within my budget and it be something I loved. But John Durand proved me wrong! He was super helpful and did everything he could to get me into my 2019 Ford Escape. Thank-you
Was not intending to do a deal, but when my criteria for a vehicle was met and trade value was good., no choice but to go ahead.
All Randy Wise locations make it very easy to do business with them. Their sales and service departments provide outstanding service . I purchase all of my vehicles through them.
Great service, multiple staff members greeted me and made me feel welcome. The salesman who sold me vehicle greeted me, asked how my vehicle was performing for me and if I was happy. Fast, efficient service, comfortable waiting area with refreshments. Clean rest rooms. A great experience from sales to service.
Eugene was very responsive to the issue I was having and my Jeep. Parts came in on schedule and they got me right in to get it repaired. The provided vehicles for me to drive were excellent vehicles.
I walked in there so stressed out from auto theft but I walked out of Randy Wise so relieved that everything‘s gonna be OK. I had a Hyundai ELANTRA for four years and it was stolen from me. It was devastating. I walked out with a Hyundai Tucson with a huge smile on my face and everything was gonna be OK I highly recommend Bill Bond . He made it happen and I’m happy with the cost. Bill Bond has a warm smile and a gentle tone. Mr.Bond is a quick problem solver and patient. The other staff ...
Friendly, courteous, and knowledgeable service. They kept me informed of the progress and what was the issue. The "rental" car they gave me while working on my Wrangler was a very nice ride, super clean. Thanks!
Very friendly and helpful service department. Andy and Gene are true gentlemen. Customer longe always clean and when I go in the morning always will find fresh donuts.
Truly a customer Friendly environment, they go above and beyond to meet the Customers Needs even after the Sale,I would highly recommend them to friends and family
I have had a very good experience in your service dept. I like dealing with Gene because he gets the job done and answers all my questions. He calls me if there are any issues and not letting me hang without telling me what's going on.
As in the past, Mark Brown did a really good job of taking care of me! Thank you Mark! It seems to me that MAKING me write is not user friendly!!
Knowledgeable, fast, friendly service at an affordable price. Thank you for providing a comfortable place for us to wait while service is being done. We are happy with our Chrysler Town and Country purchase and the service you provide after the sale. We highly recommend Randy Wise Chrysler Dodge Jeep Ram in Clio, Michigan.
The manager and Tom Skidmore were amazing!! After 5 weeks of being totally frustrated with another dealer and the Chrysler “case handler”, they were able to create a plan of action within 24 hours and totally followed through with every detail
The agent Bill Bond went over and beyond and met all my needs. The experience of working with him was amazing from my first phone conversation to when I drove off with my SUV. This is my second purchase from your dealership and I would return to purchase any car in the future.
Drew Hood was a pleasure to work with. He got me everything I wanted and more in the Jeep I was looking for. Very friendly.
The men I deal with have always been helpful and efficient. As a single woman (widow) this is very important to me. I only deal with people I feel I can trust to be honest with me.
Randy Wise always does a good job servicing our vehicles. We would not take them anywhere else. They are efficient and courteous and have a comfortable waiting room.
Wise care service. Oil change and tire rotation. Great service! I continually recommend friends to Randy Wise because of the service department. They treat customers very well!
Always helpful and explains things well. I'm pleased with the customer service I have received. Thank you for helping me and delivering my jeep.
Bill Bond was helpful in finding the SUV that I was looking for and in the price range I needed. I would recommend him to anyone.
Randy Wise Chrysler was very professional, helpful, and timely. This was my first time at the facility but it won’t be my last time and I will recommend them to my friends and family.
The service workers are always friendly and quick with getting Jeep in for oil change/tire rotation even when I don’t make an appointment!
I was looking for a dealership that would meet my requirements and I found it at Randy Wise Chrysler Dodge Jeep Ram in Clio, MI.
To me, This dealership has always made me feel like I'm not being taken advantage of. Even though I've heard some negative reviews from others, I have only positive things to say about Randy Wise CDJR.
Great experience. They got me in and arranged to do the recall, oil change and tire rotation. They worked with m6 schedule and took care of everything
I have used this dealership since buying my PT. Everyone is friendly and helpful. I will continue to bring my vehicle back for all services needed.
Tony Holland took amazing care of my wife and I as we chose a vehicle for an upcoming addition to our family. He took time to explain all the options for us as this was a large purchase for us. After showing us plenty of great options we are smitten with our purchase. Thank you Tony & all the Randy Wise Ford staff. You all were great & earned our business.
The agent, Daniel Durand, was enthusiastic and met our needs. He came way out to the parking lot when we first came to shop for our car. He was honest and helpful with a sincere smile and conversation. He found the Ionic Blue Hybrid that satisfied our search, and it was in a great color - scarlet red. He gave us the best discount deal possible.
Sales staff courteous and great to work with. Staff honest and hard working. Vehicle working great clean and what I was looking for in a truck.
Recall was for faulty sensor. I had an appointment, my Jeep was taken right in. Just took longer than expected..... the service department is prompt and professional!
The dealership went made time and the effort to make sure that the deal was what I needed. I was very satisfied with the final results.
This is the 8th vehicle I have purchased for my family and the service has gotten better and better every time. Mark Brown is the example of the consummate professional and makes us feel special every time we are in need of service. With Mark there is no pressure and no dumb questions. He makes you feel important and will do anything to get the best deal done for you.
I had an appointment, wait time was minimal. Service engine light was on so I had them look at it. It was the gas cap not tight
Professional and courteous. Quick close to where I live and did a great job on repair work and last oil change, always willing to listen to you.
Steve and Spencer were great getting us into a awesome car we absolutely love it. They very professional and efficient. We would recommend them to everyone. Tim & Kim
I have been purchasing my vehicles from Randy Wise (Clio Chrysler) for over 20 years. I have always had a good experience. I would recommend them to anyone. Thanks!
The energy in the building was great! Immediately inviting and attentive. Billy Bond got right down to business and went to work for my specific needs. Overall 10/10 experience.
I decided to finally buy a truck and I called and talked to Bill Bond and he got me in the perfect truck for me.
We went to Randy Wise after receiving lukewarm service at Al Serra. The staff at Randy wise were extremely charismatic and friendly. We told them what we were interested in and they wasted no time getting getting our vehicle appraised for trade in, getting us financed, and into our new car! Amazing experience. We will be recommending them to everyone! And when the time comes that we are in the market again... Randy Wise is the only dealership I’ll go to.
They always find what I need and its usually needed very fast. Bought 2 cars from there and my 3rd will also be from them.
I had been shopping around and had my heart set on a Jeep with low miles but at a good price. Casey was extremely helpful and turned my attention to a Patriot which I had not even considered. After she had filled me and my husband in on all the qualities of this vehicle, we discovered it was the SUV that fulfilled our needs. She was awesome to work with and we got everything in line with no fuss or muss. I would defiantly recommend this dealership and dealer to anyone looking for a new vehicle. I even had spoke ...
This dealership is small but the staff members are very friendly and helpful. They were able to provide everything we wanted and meet our payment! It was a comfortable and no-pressure situation. Great job. I recommend that anyone give them a shot.
I found the Jeep I wanted to check out on-line and reached out to Curtis. He had it waiting for me when I got to the dealership. He rode along on the test drive and explained all of the features. The time at the dealership getting everything processed was only a couple of hours. I’ve bought/leased my last 3 vehicles from Randy Wise, and all have been favorable experiences.
Our car is 2016 Ford Fusion sold to us by a great guy Tony Holland who listened to our concerns and what we wanted in our car he listened and was honest and very great we will be using Tony for all of our car needs so please if you are in a need of a car go visit the greastest salesperson ever Tony Holland at Randy Wise Ford Ortonville
Jim Johnson is an caring saleseman. He was attentive to what we needed for our family and worked to get us a safe vehicle within our budget. He's a patient and kind person. We felt comfortable, he is not pushy and hyper like most trying to make a sale. I will go back to him and reccomend him to anyone.
I was looking for an F-150 for almost a full year, with no luck anywhere. Allen Dombrowski is an awesome, real laid back, understanding, salesman who wanted nothing but the best vehicle for me. A great part of it all was that I wasn’t at the dealership for hours on end, it was fast. Also Morgan Croff in the BDC department was very helpful with my vehicle needs. I recommend Allen Dombrowski at Randy Wise Ortonville Michigan for any used cars.
Jim Johnson is amazing! I came in told him what I wanted and how much I wanted to spend and he made it happen. He even had snacks! What else could you ask for. I hope my truck lasts a long time but also look forward to doing business with Jim and the Randy Wise team again! Thanks again Jim
Thank you to my dad (Don Nord), Drew Hood, Evvon and Tony for all your help today! Bittersweet but no more mom van! When you go in with an idea of what you want but come out with something totally different..... I love it! Best part • • • My business pays for it!?? #thrivinto50 #happynursemom #livinlife #liveyourbest
Tiffany was amazing at helping us turn in our lease early! We were looking to save money monthly and she was the right person for the job! Now I’m in a vehicle payment that better suits our budget! My Jeep cherokee Trailhawk is amazing! Thanks again. Tiffany!
From the time I found my car online at Randy Wise there sales team made the process easy for me, they provided me with the information I needed on a timely manner and assured me that everything would be ready for me after making a 700 mile trip to their dealership, they even picked me up at the airport. The Jeep was clean and had a full tank of gas; the staff was very friendly and professional.
This dealership is hands down the best dealership I’ve bought from. I actually drove over an hour away because of their reputation and was not disappointed. Ask for Tom Ryan. Tom is very informative, friendly, honest, and most importantly takes the time to make sure the buying process is easy and hassle free. He along with Nick Riley helped get me the vehicle of my dreams!! P.S. Check out the Ford F150’s!!! You’ll be happy you did.
We bought a Cadillac CTS4 from Jim Johnson this month. Jim and the Financial Team were so helpful, they stayed late so we could get my dream car. Jim johnson is very knowledgeable, helpful, and caring individual. He REALLY DOES CARE ABOUT HIS CUSTOMERS!!! So if you are looking for a new or used car GO SEE JIM JOHNSON he will treat you right. Julie Pirtle
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